Terms of Service

Terms of Service for Pinnacle Dental Centre

Effective Date: March 30, 2026

Welcome to Pinnacle Dental Centre. By accessing our website, booking appointments, or engaging with our digital communication channels—including our automated AI assistants on Facebook Messenger and Instagram Direct—you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Appropriate Use of Services

You agree to use our website and communication platforms for lawful, non-commercial purposes only, specifically to learn about our dental services and schedule appointments. You agree that you will not:

• Send spam, abusive, threatening, or otherwise unlawful messages to our staff or AI assistants.
• Attempt to reverse-engineer, exploit, or disrupt the automated functionality of our website or messaging bots.
• Impersonate any person or entity when providing contact details or medical history.

2. AI-Assisted Communications (Meta Platforms)

To serve you faster, Pinnacle Dental Centre utilizes an AI-powered assistant connected to our official Facebook and Instagram pages. When interacting with this assistant, you acknowledge that:

• Not Medical Advice: The AI assistant provides general information about our clinic, services, and scheduling. It does not provide diagnostic medical advice or binding treatment plans. Always consult a licensed dentist for medical decisions.
• Monitoring: Messages sent to our pages may be monitored by our administrative staff for quality assurance, safety, and to assume manual control of the conversation if necessary.
• Platform Guidelines: Your use of our Meta messaging channels is also subject to the Terms of Service and Community Guidelines of Facebook and Instagram.

3. Appointments and Cancellations

Appointments scheduled through our website, phone line, or digital messaging platforms represent a reserved time exclusively for you. We respectfully request that you provide at least 24 hours' notice if you need to cancel or re-schedule your appointment.

4. Intellectual Property

All content on this website, including logos, text, images, and software, is the property of Pinnacle Dental Centre and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

5. Limitation of Liability

While we strive to provide accurate and up-to-date information on our digital platforms, Pinnacle Dental Centre makes no warranties, express or implied, regarding the completeness or accuracy of the website content. We shall not be held liable for any direct or indirect damages arising from your use of this website or our automated communication tools.

6. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes your acceptance of the revised Terms.

7. Contact Us

If you have any questions regarding these Terms of Service, please contact us: